1. Who Controls Your Information
Ningbo Empire Advanced Materials Co., Ltd. operates EmpireMagnets.com. Contact us at No. 2432 East Baizhang Road, Ningbo 315040, Zhejiang, China; services@china-empire.com; or +86 574 8715 5261.
COMPANY INFORMATION
Privacy Policy
How we handle enquiries and project information.
2. Information You Provide
We receive the contact details, application requirements, project context and technical information you submit. You may also choose to share a drawing or specification. Hosting and form-delivery services may record technical information such as an IP address, browser and submission time to operate and protect their services.
3. How We Use It
We use enquiries to assess the application, clarify requirements, prepare quotations and communicate about samples, orders and quality. Information may also be needed for security and applicable business or legal records. We do not sell personal information or use project files for unrelated advertising.
4. Form Delivery and Project Files
The enquiry form uses FormSubmit to route your submitted information to rfq@china-empire.com. If you attach a file, it is first sent to our website’s existing file-transfer service. Its filename, download link and the service’s expiry information are then included with the enquiry. Selecting a file alone does not upload it. A failed delivery confirmation may occur after a file has already uploaded; contact us if you are unsure whether an enquiry arrived.
5. Confidentiality
Share only information you are authorized to provide. Website submission does not create a non-disclosure agreement. Before sending confidential, export-controlled or highly sensitive files, contact our team to agree the necessary arrangements and a suitable transfer method. Project information is used for engineering review and quotation by the people involved in that work.
6. Service Providers and International Processing
Hosting, email, form delivery and file-transfer providers support this service. Information may be processed outside your country, including by Empire Magnets in China and by the services used to deliver your enquiry. The FormSubmit service operates under its own privacy terms. Direct email, telephone and WhatsApp links open services of your choice.
7. Retention and Your Choices
Enquiry records are retained as needed for quotations, project follow-up, quality traceability and applicable business or legal obligations. Retention depends on the project and the requirements involved. Ask services@china-empire.com about access, correction, deletion or withdrawal of consent. We may need to verify your identity and retain records required by law or contract.
8. Website Storage and Links
Optional analytics loads only after you consent. Your choice is stored in your browser and can be changed using Analytics Preferences. Form entries remain in the open page until you submit, clear or reload it; your browser may independently provide autofill. Product-selection context can appear in the page URL and browser history. The form does not add your entered name, email or requirements to those links. Hosting and external services may process technical information when you use them.
9. Security and Changes
Internet transmission and storage cannot be guaranteed completely secure. Contact us before disclosing highly sensitive information. We will update this notice when the website’s handling of information changes.
Form-delivery service: FormSubmit privacy policy.