1. Who controls your information
Ningbo Empire Advanced Material Co., Ltd. operates EmpireMagnets.com and is responsible for the personal information submitted through this website.
Contact: No. 2432 East Baizhang Road, Ningbo 315040, Zhejiang, China. Email: services@china-empire.com. Telephone: +86 574 8791 5261.
2. Information we collect
We collect only information that you submit or that is technically required to operate and secure the website. This may include:
- Name, company, business email, telephone number, country or region.
- Application, material, geometry, tolerance, volume, timing and quotation requirements.
- Drawings, specifications, photographs and other files that you choose to upload.
- Basic technical records such as IP address, browser type and submission time when recorded by our hosting or form delivery providers for security and service operation.
3. Why we use it
- To review an application, prepare technical questions, recommend a material or process and issue a quotation.
- To communicate about samples, orders, quality requirements and supplier qualification.
- To protect the website and form service against spam, fraud and misuse.
- To comply with applicable legal, accounting, export-control and record-keeping obligations.
We do not sell personal information. We do not use project files for unrelated advertising.
4. Project files and confidentiality
Drawings and specifications submitted through the RFQ form are used for engineering review, manufacturability assessment and quotation. Access is limited to personnel and production partners who need the information for that purpose.
Important: website submission alone does not create a non-disclosure agreement. If your project requires contractual confidentiality, select the NDA option or email rfq@china-empire.com before sending sensitive files. We can arrange an NDA before detailed disclosure.
5. Service providers and international transfer
We may use hosting, email, form delivery, file transfer and security providers to process information on our behalf. The RFQ form currently uses FormSubmit to route submissions to our business email. Information may therefore be processed in countries outside your own. We require service providers to use information only to deliver the contracted service.
6. Retention and security
We retain inquiry information only as long as reasonably necessary for quotation, project follow-up, quality traceability, legal obligations and legitimate business records. Retention periods vary with the project and applicable requirements.
We apply reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure. For highly sensitive information, request an NDA and an agreed secure transfer method before disclosure.
7. Your choices and rights
You may ask us to access, correct or delete personal information, object to certain processing, or withdraw consent where consent is the legal basis. Some records may need to be retained for legal or contractual reasons.
Send requests to services@china-empire.com. We may need to verify your identity before completing a request.
8. Cookies, links and changes
This static website does not intentionally set advertising cookies. Hosting or embedded third-party services may process basic technical data when their resources are requested. Links to external websites are governed by those websites' own policies.
We may update this policy when our services, providers or legal obligations change. The latest version will be posted on this page with a revised date.